Times Business Section Interview
The Aligner at Mothercare…
The Aligner in Manchester…
The Aligner at the Sony Centre
The Aligner at AMC
The Aligner at Jessops
The Aligner in Venice (Airport!)
The Aligner at Homebase
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Brand Alignment - Overview
An insight into how we support and help our clients to develop, manage and deliver their brand promises in today’s demanding customer environment.
Transcript for this film
Hello and welcome to the Brand Vista website where we hope you are going to learn a lot about Brand Alignment.
Managing brands in today's environment is such a complicated and difficult task that involves everybody within your company not just the marketing team and we are really now working with a lot of our clients to understand how you align everybody within the organisation to deliver those brand promises you make, because these brands now days are built from with inside the organisations, they also fail from inside quite often.
We've spent the last decade, in fact more than the last decade developing a process, a way of working with our clients, to help them absolutely deliver the promises where it matters the most, when you're right up against the customers.
To do that we do an exploring technique that goes there and does a 360 degree view from all around your business, from all around your brand. At the same time we're going inside the business and understanding exactly how the various levels of your business really really work and understand and perceive the brands, because quite often, it's the people right at the coal face within your business who know what's going on and brands nowadays are built from the inside out. Once you've got that you can go out and you can create really differentiating visions and one that everybody can understand from the Chief Executive right down to the place where they - where they interact with customers. Everybody's got to be able to understand, it's got to be in English and very clearly articulated. Once you've got that then the alignment process can begin. We can get everybody on the same page, whether they be in Operations, be they in Process Management, be they in actual Service Delivery, Sales or Marketing - everybody can be on the same page - and that's the real core of the alignment offer. But to make sure you're going towards your brand, rather than away from it, we've developed the Brand Alignment Monitor. A way of actually measuring all those key aspects, but ultimately coming up with that real prize of all brands are your clients advocating you and are they repeating the purchase.
So, dig around the website, enjoy what's there, or you can get in touch with us and we can help explain to you more about Brand Alignment and how we can deliver you greater Advocacy and greater repeat business. Thanks very much for visiting.
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Learn about Brand Alignment from Brand Vista:
Overview
An introduction to Brand Alignment.
[1Item]
Exploring
How we gain a 360° view of your brand.
[2Items]
Visioning
This is how we help you take control of your brand.
[1Item]
Aligning
Turning your brand vision into reality.
[1Item]
BAM
The new era of branding needs a new era of brand measurement.
[2Items]
An introduction to Brand Alignment.
[1Item]
How we gain a 360° view of your brand.
[2Items]
This is how we help you take control of your brand.
[1Item]
Turning your brand vision into reality.
[1Item]
The new era of branding needs a new era of brand measurement.
[2Items]
Managing brands becoming more difficult, A decade perfecting Brand Alignment, Brand Delivery, Methods: Exploring, Visioning, Aligning, Measuring, Exploring - 360 degree view of market place and inside the business, Visioning - Differentiating position, driven by brand values, Aligning - Critical, get people on board and deliver, Measuring - Brand Alignment Monitor (BAM), Result - ultimate reward of customer advocacy and repeat purchase
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